Privacy policy

immigrate.lu processes your personal data in compliance with Regulation (EU) 2016/679 (GDPR) and applicable Luxembourg law.

Data controller

Financial Services Luxembourg SARL-S (Luxembourg Trade and Companies Register (RCS) B 213987), 142 boulevard de la Pétrusse, L-2330 Luxembourg. Contact: info@immigrate.lu.

Data collected

Identification and contact details, and information about your immigration project, provided via the contact form or by email.

Purposes and legal basis

To answer your requests and provide our coordination services: performance of pre-contractual and contractual measures, legitimate interest, and consent for marketing.

Retention

For the period necessary to handle the request, then in line with statutory retention obligations.

Your rights

Access, rectification, erasure, restriction, objection and portability. To exercise them: info@immigrate.lu. You may lodge a complaint with the CNPD (Luxembourg).

Cookies

The site limits cookies to the essentials.

Buying a pack and storage on your device

For a preparation pack we process your questionnaire answers as categories (EU / non-EU nationality, level of qualification, status of the job offer, salary position against the threshold, family situation), your e-mail address and the payment confirmation. Card data is processed by Stripe; we do not keep it. The answers are kept by Stripe with the order so that we can deliver the pack, then for the period required by legal retention obligations. Processors: Stripe (payment), Resend (e-mail delivery), Vercel (hosting); any transfer outside the European Union is covered by the safeguards required by the GDPR.

If you tick « Remember my answers on this device », or tick documents in your pack, this information stays in your browser (local storage) and is not sent to us; you can erase it at any time from your browser settings. The CV text you paste into the « CV Checker » is analysed in your browser and is neither sent nor stored.

Audience measurement is done without cookies or persistent identifiers.